Syntrex Research
Syntrex Research respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, purchase products, interact with our communications, or otherwise use our services. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or operational needs. When we make changes, we will update the ‘Last Updated’ date at the top of this page and post the revised Privacy Policy on our website. Your continued use of our Services following any updates constitutes acceptance of the revised Privacy Policy.
We may collect information you provide directly, including your full name, email address, phone number, billing and shipping addresses, account credentials, order history, research verification information, institutional affiliation, customer support inquiries, and any information voluntarily submitted through forms, surveys, or communications. Payment information is collected and processed by third-party payment processors. We do not store complete credit card numbers on our servers. We may also automatically collect information such as IP address, browser type, device information, pages visited, shopping cart activity, approximate geographic location, and cookies or similar technologies.
We use cookies, web beacons, pixels, and similar technologies to operate and maintain our website, remember preferences, save shopping cart information, analyze performance, improve user experience, detect fraud, and measure marketing effectiveness. You may manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.
We use your information to process and fulfill orders, verify purchaser qualifications, create and manage customer accounts, process payments, provide customer support, communicate order updates, improve website functionality, conduct analytics, prevent fraud, enforce our Terms & Conditions, and comply with legal obligations. If you opt in, we may send marketing communications by email or SMS. You may unsubscribe from marketing emails or reply STOP to opt out of SMS communications. Transactional communications related to orders and accounts may still be sent.
By opting into SMS notifications, you consent to receive text messages regarding order confirmations, shipping updates, customer support communications, account notifications, and promotional offers if separately authorized. Message frequency varies and message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for assistance. No mobile information, SMS consent records, or opt-in data will be sold or shared with third parties for marketing purposes.
We do not sell or rent your personal information. We may share your information with trusted third parties that support our operations, including payment processors, shipping carriers, website hosting providers, analytics providers, email and SMS service providers, fraud prevention providers, customer support platforms, and cloud storage providers. We may also disclose information to comply with legal obligations, protect our rights, or in connection with a merger, acquisition, or sale of assets.
Our website may use third-party services such as WooCommerce or other e-commerce platforms, payment processors, Google Analytics, email and SMS providers, and shipping partners. These third parties maintain their own privacy policies, and Syntrex Research is not responsible for their practices.
Our website may contain links to third-party websites. We do not control and are not responsible for the privacy, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
Our Services are intended only for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21 years old and will promptly delete such information if discovered.
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption, secure hosting environments, PCI-compliant payment processing, access controls, security monitoring, and data minimization practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide our Services, fulfill legal obligations, resolve disputes, enforce agreements, and maintain business records.
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, data portability, restriction of processing, withdrawal of consent, and opting out of marketing communications. We may need to verify your identity before processing requests.
Our Services are operated in the United States. If you access our Services from another country, you understand that your information may be transferred to, stored, and processed in the United States.
If Syntrex Research is involved in a merger, acquisition, financing, bankruptcy, or sale of assets, your information may be transferred as part of that transaction and remain subject to this Privacy Policy.
Syntrex Research
Email: support@syntrexresearch.com
Phone: pending
Mailing Address: 6742 Forest Hill Boulevard, Greenacres, FL 33413, United States
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